Roles and responsibilities

Providing support to Tesco colleagues and customers in connection with ClubCard, Tesco Online and general customer service for Hungary, Slovakia and Czech Republic
Troubleshooting, delivering great service experience, resolving issues
Taking ownership of the issue
Escalating contacts efficiently
You will be great in this role if you have:
Graduate/ high school education
Advanced Czech or Slovakian language knowledge
Intermediate English knowledge
Experience in Customer Service is an advantage
Basic Computer Skills
Experience in using MS Office (Excel, Word & PowerPoint)
Willingness to move to Hungary/Budapest

What we offer

Tesco is a diverse and exciting employer, dedicated to being #aplacetogeton, providing career-defining opportunities to all our colleagues. If you chose to join our business, we will provide you with:

Competitive Compensation package based on your experience and skills (Cafeteria, Mobile phone, 10+5% shopping discount in every Hungarian Tesco store)
Career Growth is not just a cliché – we operate in 3 markets as one Central European business, so there are many opportunities for growth and development
Solid Business Background with more than 100 proud years of company history
We are a Great Team and we are not fond of any formalities here
Modern Office with great location (e.g.: free parking)
Flexible Working policy (e.g.: Home-office)
Language allowance
Relocation package when permanently moving to Budapest, Hungary