YOU will be involved in the following tasks:
Perform collection related activities such as dunning, reporting and account reconciliation, dispute management in accordance with internal controls and policies
Contact customers in line with collection schedule and record interaction history
Provides forecast of expected payment of open items for current month
Actively participate in accounts receivables change projects as required
Proactively seeks possibility for improved service delivery and to meet business needs
What YOU will bring to the team:
Positive and proactive personality
Min. 2 years experience in AR processes (debt collection and/or dispute management)
Good problem solving skills
Strong communication, negotiation and interpersonal skills
Ability to work independently
Comfortable to work with targets
German speaking skills
Upper-intermediate English is required (advanced or fluent level is an advantage)
In exchange we offer YOU the following benefits:
Cafeteria and Private Health Care Insurance
Flexible working arrangements and home office possibilities
Structured onboarding support
Diverse career paths (people management, subject matter expert)
Development opportunities (free language courses, online learning courses)
Company events, CSR activities and possibility to join social groups